In order to allow customers to effectively manage their supply chain, CSMC provides quick and easy access to an extensive variety of online reports with the most current information on production status ' 24 hours a day/7 days a week. CSMC's online reports allow customers to instantly check on wafer in progress (WIP), process control monitor (PCM) information, or yield information.
A suite of six online services includes:
Logistics Support
Provides real-time production/shipment status (WIP, Scrap, Inventory, Shipment date). In addition, it includes mask lists and PCM data information. It is a fast and easy way for customers to get the latest information on their order status.
DOC
To assist customers in choosing the appropriate process technology, CSMC has documents about process technologies for customers to review or download.
CSMC Info & Forms
For general information on the process of becoming a CSMC customer and placing orders plus standard CSMC contracts.
Quality / Yield Report
To help customers track yield trends, CSMC offers information about product quality and reliability: yield guarantees, process changes, FA reports, etc.
PDK
To assist customers with the design process, CSMC provides customers with Process Design Kits for data integration.
Customer Feedback
To maximize customer satisfaction, CSMC has a form for customers to give feedback and other information about critical lots.
