CUSTOMER SATISFACTION is our Responsibility
We are committed to provide our customers with excellent quality service, direct supporting, high-value product, efficient production, and on time delivery. We focus on realizing customer satisfaction with proactive actions and continuously improving customer related performance indices, including inline, PCM and product yields, order to product shipment cycle times, on time delivery to CSMC commitments and SPC/CPK performance.
ZERO DEFECTS is our Target
All employees pursue zero defects with the full support from the top management, in all business units, processes and procedures, aspiring to "do it right the first time", and striving for proactive planning in all processes
CONTINUOUS IMPROVEMENT is our Policy
We always strive for excellence in all aspects of our business practices and continuously enhance our competitiveness.
All employees are encouraged to continuously improve the efficiency and effectiveness of their work, reduce variations and cost, and improve service to internal & external customers through QCC (Quality Control Circle) and CIT(Continuous Improving Team).