The efficient retrieval of business and technology information is critical to international as well as Asian customers.  Whether customers require supply chain management information or access to process technology models, CSMC recognizes these needs and provides registered customers with online access to an broad list of production status reports, Process Design Kits and business agreement templates on  24 hours a day/7 days a week basis.  

CSMC provides real-time production and shipment status (WIP, Scrap, Inventory, Shipment date) via wafer fab shop floor system.  Within the Logistic Support link customers can also retrieve product mask lists and Process Control Monitor data.  CSMC strives to simplify customer acces to current WIP information and order shipment date status.

CSMC registered customers can access process technology and device module option documentation via the DOCument function.  Process technology datasheet and specifications are available for downloading and offline review.

To faciliate customer engagement with CSMC, we provide a variety of legal and business documents in template form.  Registered customer will find CSMC Wafer Manufacturing Agreement and Yield Agreements  templates along with NDA and customer information documents.  Customers will also find an order flow chart for working with CSMC and issuing new product design.

Customers can gain access to Quality System reports including Process Change Notices, CPK, Reliability and Failure Analysis documents.

To assist customers with their product development and simulation process, CSMC customers can access technology Process Design Kits via this E-service link.

Customer specific reporting can be access at this link.

 CSMC provides a downloadable feedback and commentary report in the event that customers wish to provide specific comments concerning CSMC support services or products. 

We strive to continually improve customer support experience when working with CSMC.  If you require more information or believe one of our access functions can be improved, then please provide comments at Contact CSMC.